Unfortunately, download errors aren’t uncommon, especially when downloading large files! Sometimes it’s not possible to tell that a download hasn’t been completed until you come to unzip the file. If you get an error saying the zip file is empty, damaged or corrupt, it is most likely that the download has interrupted or has not been completed successfully. Please delete the corrupt zip file from your computer and any files that did unzip and empty the recycle bin. Then log back in to your account and download the file again. Downloading the file to a different location on your computer can also help. If you are still having problems, or have used all of your 5 download attempts, please contact me for assistance.
Posted in: Ordering and Downloading